DQSI Philosophy: Exceed customer expectations each and every day.

Our customers' feedback speaks for our service and overall performance. Here are some recent comments we've received:

Excellent service!

     Sasa Bjelica, Program Manager/Lead Engineer, MHSI

DQSI is a great company to work with, and the sense of "being their most important customer" is conveyed in the way that all their associates treat the customers.

     Greg Stang, Packaging Engineer, BEHR Dayton Thermal

Excellent service, quality, customer responsiveness, product knowledge and follow-up!

     Raam Pershard, Material Control Supervisor, DaimlerChrysler

Our ongoing quality assurance processes require measurement of all completed daily activities. Here are some key Customer Satisfaction Indicators *:

On-time delivery – 100%

Quality – 100%

Customer service – Outstanding

* Customer satisfaction indicators are based on customer satisfaction feedback and quality performance metrics that are a part of the company's daily activity and follow-up procedures with customers (conducted to ensure overall satisfaction and service excellence).

Our commitment to overall excellence has helped us develop long-term customer relationships with OEM manufacturers and their Tier 1 suppliers. Our strong management practices and extensive experience enable us to continue our journey toward exceeding customer expectations. Every day.